Step zero
for your marketing:
JTBD
✔ Why clients choose you?
✔ What pushes them to buy?
✔ What blocks them from buying from your today?
✔ What are their hopes & fears?
✔ Which emotional and social attributes are in play?
✔ Where is you product/market fit?
✔ Which jobs does your product do for them?
Growth Academy, JTBD Expert 2-day Training, 2020
✔ 3 business models refurbished
✔ 5 new products/services launched
✔ 10 brand strategies changed
✔ AOV increased for 11 products/services
✔ 13 of 13 clients said that JTBD showed more than positive ROI
FASTVPS — Hosting company, Estonia
Sleep.8 — Sleeping products, UK, Spain, Portugal
Belcredit — Fintech, Belarus
Smartsub — AI marketing assistant, Estonia
ESA Digital — Digital agency, London, UK
EVO Cut — Video broadcasting service, San-Francisco, USA
Several more tech companies
JTBDToolkit, course by Jim Kalbach, 2022
+ 10-30 long interviews
+ 1500+ "jobs"
+ 4 forces that push, attract, block and hold your clients
+ Strategies: product, marketing, market, and brand
+ Premises for: mission, branding, positioning, tone of voice, ad campaigns, and copywriting
+ Side framework for launching supporting products or special offers
+ Answers how to increase Average Order Value and LTV